Integration - Aircall

Install the app and use Aana as a full AI Lead Nurture platform with your Aircall contacts (which are sometimes referenced as "leads" in this article).

How to Install

  1. Click on "Install Integration" on the app’s listing page.
  2. Connect your Aircall Account to Aana by clicking “Grant Access to Aana.”
  3. Click “Continue to Aana.”

Creating your first campaign

  1. Choose a sequence type (email, ebook delivery, landing page lead-nurture, etc.).
  2. Click “Create Campaign Preview.” (Button updated for clarity.)
  3. Fill out the context the AI asks for.
  4. We automatically pull your leads from Aircall via API for this campaign.
  5. Preview the content and recipients, then send.
Required: Domain setup
  • Verify your sending domain (add DNS records for SPF/DKIM/DMARC in the Settings tab in Ada).
  • Domain verification is required before sending emails, ebooks, or landing-page campaigns.

How it works with Aircall

Aana functions as a full AI Lead Nurture platform for your Aircall audience. You can send emails, ebooks, and launch landing pages to all of your Aircall leads.

  • On-demand audience pull: whenever you create or send a campaign, Aana fetches the latest leads from Aircall using the API.
  • On-demand call history pull For each lead, Aana fetches their call history and notes, allowing you to turn your sales calls notes into email campaigns.
  • No ongoing contact sync: we do not maintain a continuous contacts mirror inside Aana.
  • Interaction tracking: Aana stores engagement data (opens, clicks, downloads, etc.) that your leads have with Aana assets, so you can see how they interact with your campaigns.

Expected behaviors and limitations (V1)

What to expect
  • Sending supported: Email campaigns, ebook delivery, and landing-page flows to your Aircall leads.
  • No ongoing contact sync: Data is fetched from Aircall at send/preview time; Aana doesn’t keep a permanent copy in sync.
  • Domain setup required: Verified domain is mandatory for sending.
  • One-way usage: Changes made in Aana (e.g., content, scheduling) do not write back into Aircall contact records.

You’re all set! Use “Create Campaign Preview,” review, and send to your Aircall audience with Aana.